Welcome to Clef Media. These Terms and Conditions (“Terms”) govern your use of our website, services, and any associated products provided by Clef Media (“we”, “us”, or “our”). By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our services.
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- Use of Our Services
Our services are intended for business use only. You must be at least 18 years old to use our services. You agree to use our website and services only for lawful purposes and in a way that does not infringe the rights of others.
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- Service Delivery
Clef Media offers web design, digital marketing, and related services for local service-based businesses. Delivery timelines will be discussed at the time of engagement. Delays caused by client inaction (e.g., not submitting required content or approvals) are not the responsibility of Clef Media.
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- Payments and Billing
All pricing will be agreed upon before services commence. Recurring services (such as website hosting or marketing retainers) are billed monthly unless otherwise stated. Late or failed payments may result in paused or terminated services.
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- Refund Policy
Due to the nature of our services, all sales are final. If you are dissatisfied with any part of the service, we encourage you to contact us at info@clefmedia.com, and we will do our best to resolve the issue.
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- Intellectual Property
All content and assets created by Clef Media remain the property of Clef Media until full payment has been received. Upon full payment, ownership of deliverables will be transferred to the client unless otherwise agreed in writing.
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- Client Responsibilities
Clients must provide accurate information, timely feedback, and all necessary content required to deliver services effectively. We are not responsible for delays or project issues caused by incomplete or incorrect information.
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- Limitation of Liability
Clef Media is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services. Our total liability for any claim related to our services shall not exceed the amount paid by the client for that service.
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- Third-Party Services
Some services may involve integration with third-party platforms (e.g., hosting providers, CRMs, advertising platforms). Clef Media is not responsible for any downtime, errors, or issues arising from these external services.
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- Modifications
We may update these Terms from time to time. The most recent version will always be available on our website. Your continued use of our services indicates your agreement to the revised Terms.
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- Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of the UK.
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- Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Email: info@clefmedia.com
Business Name: Clef Media