Privacy Policy

At Clef Media, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications.

  1. Who We Are

Clef Media is a marketing and web design agency serving small local service businesses. Our website address is: https://www.clefmedia.com

  1. What Information We Collect

We collect two types of information:

a. Information You Provide to Us
• Name
• Email address
• Phone number
• Business details (e.g., services, goals)
• Any information submitted via forms or chats

b. Information Collected Automatically
• IP address
• Browser type and version
• Pages you visit and how long you stay
• Cookies and similar tracking technologies

  1. How We Use Your Information

We use the information we collect to:
• Provide and deliver our services
• Respond to your enquiries
• Process transactions
• Improve our website and user experience
• Send updates, service notifications, and marketing (you can opt out anytime)

  1. Sharing Your Information

We do not sell your personal data. We may share your information with:
• Service providers (e.g., email and CRM tools) under confidentiality agreements
• Legal authorities if required by law

  1. Cookies

We use cookies to enhance your browsing experience, track site performance, and remember your preferences. You can disable cookies in your browser settings, but this may affect site functionality.

  1. Your Rights (Under GDPR)

If you’re in the UK or EU, you have the right to:
• Access the personal data we hold about you
• Request corrections or deletion
• Withdraw consent to processing
• Object to data processing

To make a request, contact us at info@clefmedia.com

  1. Data Security

We implement reasonable measures to protect your data, including secure servers and encryption. However, no system is 100% secure.

  1. Retention of Information

We retain your data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law.

  1. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” above. Please review this page periodically.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

📧 info@clefmedia.com
📍 Bury St Edmunds, Suffolk, UK
🌐 https://www.clefmedia.com