At Clef Media, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications.
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- Who We Are
Clef Media is a marketing and web design agency serving small local service businesses. Our website address is: https://www.clefmedia.com
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- What Information We Collect
We collect two types of information:
a. Information You Provide to Us
• Name
• Email address
• Phone number
• Business details (e.g., services, goals)
• Any information submitted via forms or chats
b. Information Collected Automatically
• IP address
• Browser type and version
• Pages you visit and how long you stay
• Cookies and similar tracking technologies
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- How We Use Your Information
We use the information we collect to:
• Provide and deliver our services
• Respond to your enquiries
• Process transactions
• Improve our website and user experience
• Send updates, service notifications, and marketing (you can opt out anytime)
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- Sharing Your Information
We do not sell your personal data. We may share your information with:
• Service providers (e.g., email and CRM tools) under confidentiality agreements
• Legal authorities if required by law
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- Cookies
We use cookies to enhance your browsing experience, track site performance, and remember your preferences. You can disable cookies in your browser settings, but this may affect site functionality.
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- Your Rights (Under GDPR)
If you’re in the UK or EU, you have the right to:
• Access the personal data we hold about you
• Request corrections or deletion
• Withdraw consent to processing
• Object to data processing
To make a request, contact us at info@clefmedia.com
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- Data Security
We implement reasonable measures to protect your data, including secure servers and encryption. However, no system is 100% secure.
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- Retention of Information
We retain your data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law.
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- Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
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- Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” above. Please review this page periodically.
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- Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
📧 info@clefmedia.com
📍 Bury St Edmunds, Suffolk, UK
🌐 https://www.clefmedia.com